What to expect in the studio

Scheduling your appointment

JCPenney Portraits wants to help you capture all your great memories by creating timeless portraits just for you. Scheduling your portrait session online is quick and convenient.  If you would prefer, you may call your local studio.

Preparing for your portrait session

Prepare for your session by viewing our maternity portrait tips, newborn portrait tips, online portrait gallery, backgrounds for all portrait ideas and tips. Personalize your session with a cherished item, like a favorite blanket, toy or a family heirloom. Check out our prop ideas for additional ways to create unique portraits.

In the Camera Room

When you arrive at our studios, we ensure best in class lighting, digital cameras, and backgrounds. Our professional photographers offer you individualized attention that will capture your style. To begin, the photographer will walk through all your portrait needs. If you're not sure what you want in your portrait, our photographers can help you choose a portrait background, a studio prop and the best way to feature special items from home. While in your portrait session, our photographer will guide you through a variety of different poses and looks. The camera room experience lasts approximately 10 minutes. 

View, customize and order your portraits

Once your session is complete, you will review your portrait options at our viewing kiosk with a studio team member.  If you are bringing children with you, feel free to bring a small snack or toy to entertain them so that you can leisurely view and select your portraits.  Instantly personalize your portraits and tell your story by choosing from hundreds of design options that support single and multiple images. We offer a large selection of special effects and portrait style options, including traditional, black and white or sepia.  We also offer a quick and easy option to design custom cards and invitations. Many of our guests select one of our digital CD options to print and share their professional portraits.

The studio team member will assist you in finding the best portrait options. Once you have completed your order, it will be sent to our top-of-the-line facilities for high quality processing.  Your portraits will arrive in our studio for pickup approximately 7-10 business days after your visit.  Need your portraits sooner? For a small fee you may want to expedite the process by shipping them directly to your home.

View, Share and Create

Within 24 hours of your portrait session you will receive an email notification that your pictures are available to view online.  Be sure to login right away to claim your album.  This is a convenient way for you to review your pictures, share them with family and friends, and create memorable products and gifts.  We also offer unique online only gift ideas.